Last updated: March 1, 2025
CodeNx ("we", "our", "us") is operated by Misiki Technologies LLP. This policy explains what data we collect, why we collect it, and how we protect it. We have tried to write this in plain English.
When you sign up, we collect your email address and name. If you sign up via OAuth (Google, GitHub), we receive only the email and name your provider shares with us.
We collect anonymised usage events — which features you use, how often, and performance metrics. This data is never linked to individual identifiable users beyond your account ID.
The data you store in CodeNx collections is yours. We access it only to provide the service (running queries, generating embeddings, processing webhooks). We do not mine it, sell it, or share it with third parties.
Payment processing is handled by Stripe. We store only the last four digits of your card, expiry, and Stripe customer ID. We never see or store full card numbers.
We do not sell your data to third parties. We do not use your data to train AI models.
Your data is stored on servers in the EU (AWS Frankfurt). All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Database backups are encrypted and retained for 30 days.
Access to production systems is restricted to a small number of engineers via MFA-protected credentials with full audit logging.
Account data is retained for the life of your account. If you delete your account, all data is permanently deleted within 30 days. Soft-deleted records are purged on the same schedule.
Under GDPR and applicable law, you have the right to access, correct, export, or delete your personal data at any time. Email us at [email protected] and we will respond within 30 days.
We use only necessary session cookies for authentication. We do not use third-party tracking cookies or advertising pixels. See our Cookie Policy for details.
We use a small number of processors: Stripe (payments), AWS (infrastructure), Resend (transactional email), and PostHog (anonymised product analytics). Each operates under their own privacy policy and our data processing agreements.
Questions about this policy? Email us at [email protected] or write to: Misiki Technologies LLP, India.